Course Objective & Scope
Central IT or transformation teams cannot single-handedly change the daily work habits of hundreds of employees; lasting adoption happens through trusted grassroots practitioners inside each business unit. This programme equips nominated AI Champions with both advanced hands-on AI workflow skills and peer coaching capabilities.
Participants practise structured prompt and context engineering, custom assistant/workflow design, safe-use quality checks and micro-workshop facilitation. Each Champion graduates with a validated department prompt/workflow pack and a 60-day unit rollout plan.
Who Should Attend?
- Nominated AI Champions from sales, marketing, finance, HR, operations and customer service
- Process excellence, business analysis and continuous improvement specialists
- HR, corporate academy and transformation leaders building the internal Champion network
- Prerequisite: basic hands-on familiarity with generative AI tools
Key Takeaways
- Identify high-value micro-AI opportunities by analysing repetitive bottlenecks in department workflows
- Build reusable, safe prompt templates and custom assistant workflows for teammates
- Model and enforce hallucination checks, data privacy rules and human-in-the-loop verification
- Facilitate engaging 30–45 minute peer show-and-tell clinics and office hours
- Channel frontline feedback and scalable use case candidates back to the central AI CoE
Curriculum
The AI Champion Role and Grassroots Operating Model
- Acting as the bridge between the central AI CoE and frontline business teams
- Time allocation, recognition mechanisms and community rituals for Champions
- Mindset shift: from IT helpdesk to workflow transformation coach
Advanced Prompt, Context and Workflow Design for Teams
- Moving from ad-hoc chatting to standardised, parameterised prompt templates
- Grounding outputs with enterprise documents and RAG knowledge sources
- Breaking multi-step tasks into reliable human–assistant workflows
Quality Assurance, Safe Usage and Red Lines
- Redacting PII, client secrets and financial data in line with corporate policy
- Output verification protocol: source checking, cross-questioning and critical review
- Knowing when not to use AI and correcting unsafe team habits
Peer Coaching, Facilitation and Overcoming Scepticism
- Turning "I don't have time" and "it won't work for my job" into quick live wins
- Running weekly office hours and 30-minute show-and-tell clinics
- Capturing and broadcasting peer success stories and time savings
Capstone Workshop: Department AI Starter Kit and 60-Day Plan
- Building five gold-standard prompt/workflow cards for the participant's own department
- Drafting a 60-day Champion rollout plan and target adoption metrics
- Peer presentation, feedback and onboarding into the internal Champion network
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