Course Objective & Scope
Generative AI and autonomous agents are doing more than speeding up isolated tasks—they are reshaping entry-level career ladders, staffing norms and the balance between internal talent and external services. HR and business leaders need a Strategic Workforce Planning (SWP) approach that looks beyond simple headcount reduction or generic training catalogues.
This course examines automation versus augmentation dynamics, the shifting shape of the organisational pyramid, emerging hybrid roles and capacity redeployment. Participants build a three-year AI-informed workforce transformation framework for their organisation.
Who Should Attend?
- CHROs, HR directors and Strategic Workforce Planning (SWP) leaders
- Executive committee members, strategy and transformation office heads
- Organisational development, talent acquisition and workforce analytics managers
- Business unit leaders managing large operational or knowledge-worker teams
Key Takeaways
- Segment job families across AI exposure and human complementarity dimensions
- Synchronise hiring freezes, natural attrition, internal mobility and outsourcing with the AI roadmap
- Redesign entry-level apprenticeship and career pathways when routine junior tasks are automated
- Define emerging hybrid roles such as AI workflow designer, agent supervisor and knowledge curator
- Establish HR policies and social-dialogue principles that enable internal mobility without panic
Curriculum
Automation, Augmentation and the Evolution of the Org Pyramid
- Separating task automation, human augmentation and new value creation
- From traditional pyramids to diamond or flatter agent-leveraged specialist structures
- Solving the apprenticeship paradox when routine junior tasks are automated
AI-Informed Strategic Workforce Planning (SWP)
- Capacity modelling combining business growth, AI productivity curves and natural attrition
- Four-quadrant job family mapping: transforming, contracting, expanding and emerging roles
- Integrating the enterprise AI roadmap with annual HR headcount and budget cycles
Emerging Hybrid Roles and Career Pathways
- New business-embedded roles: AI Workflow Designer, Knowledge/Context Curator, Agent Supervisor
- Rewriting job architectures around skills and human–AI output capacity rather than tenure alone
- Internal talent marketplaces and bridge pathways from contracting to growing roles
Reinventing Talent Acquisition and External Sourcing
- Assessing AI fluency, critical verification and problem framing in hiring interviews
- Restructuring BPO, contact-centre and consulting contracts around AI-enabled productivity
Governance, Employee Relations and Transformation Roadmap Workshop
- Transparent principles for redeploying freed capacity into growth and quality
- Running a 3-year workforce scenario exercise on the organisation's top five job families
- Drafting the Strategic Workforce Transformation Roadmap for the CHRO and Executive Board
Other Courses in This Category
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Hands-on methodology for HR, org-design and operations leaders to decompose jobs into tasks, score AI and agent impact, prevent fragmented time savings and redesign roles end to end.
- Live Course
- 5 modules
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For HR, corporate academy and talent leaders: designing a multi-tiered enterprise AI skills taxonomy, proficiency rubrics (L1–L4) and role-based skill-gap matrices across all job families.
- Live Course
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For corporate academy, L&D and HR leaders: translating skill-gap analysis into persona-based upskilling journeys and structured reskilling bridge programmes for transitioning roles.
- Live Course
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For department managers and team leads: designing work allocation, orchestration, daily management rituals and trust calibration in hybrid teams where people work alongside autonomous AI agents.
- Live Course
- 5 modules
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For professionals and team leads: writing unambiguous task briefs for AI agents, setting human-in-the-loop approval gates, defining escalation triggers and systematically auditing agent outputs.
- Live Course
- 5 modules
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For HR leaders, line managers and compliance teams: redesigning OKRs/KPIs, fair performance appraisal, incentives and human accountability chains when work is co-produced with AI and agents.
- Live Course
- 5 modules
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