Course Objective & Scope
The most relevant operational knowledge inside an organisation already lives in the heads of peers doing similar work, yet it rarely spreads on its own. This programme turns ad-hoc peer help into structured, repeatable formats: Reg Revans' Action Learning Sets, Troika Consulting, case clinics, Working Out Loud circles, and deliberate pairing and shadowing routines.
Participants tackle a live workplace challenge through structured peer inquiry during the session and design a lightweight, sustainable peer-learning cadence that fits into their team's calendar.
Who Should Attend?
- Team leads looking to reduce single-point-of-failure knowledge bottlenecks
- Corporate academy, learning and development (L&D) and internal communications specialists
- Community of Practice (CoP) and functional chapter leads
- Senior specialists leading peer reviews, case debriefs or pairing in product and engineering teams
Key Takeaways
- Facilitate timeboxed Action Learning Sets and Troika Consulting rounds with clear rules
- Use inquiry-led questioning in peer case clinics before offering advice
- Structure shadowing, pairing and peer-review practices around clear learning goals
- Foster psychological safety so junior and senior peers learn from one another openly
- Launch a repeatable team peer-learning rhythm adapted to operational workload
Curriculum
Why Peer Learning? Dynamics of Horizontal Knowledge Transfer
- Why formal catalogues lag behind on-the-job tacit expertise
- Barriers to peer learning: time pressure, fear of looking uninformed and silos
Action Learning Sets and Peer Case Clinics
- Case presenter, questioning peer group and reflection rounds
- Questioning discipline and timeboxes that prevent premature advice-giving
Lightweight Formats: Troika Consulting, Learning Circles and Pairing
- Running Troika Consulting and Wise Crowds in 30 to 45 minutes
- Turning brown-bag sessions from passive slide talks into hands-on clinics
- Structured pairing and job shadowing with explicit observation prompts
Constructive Peer Review Habits
- Turning document, design, process or code reviews into mutual learning moments
- Review checklists that keep ego and defensiveness out of the room
Team Peer-Learning Rhythm Design Workshop
- Live Action Learning / Troika practice on a participant's real challenge
- Designing a bi-weekly or monthly peer-learning cadence and rotating facilitator roster
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