Course Objective & Scope
Payment institutions, e-money firms and FinTechs operate under high transaction volumes, rapid scaling pressure and strict TCMB and MASAK regulations. This programme covers AI workflows for merchant onboarding (KYB) and document review, chargeback and dispute representment packs, cutting investigation time for fraud and AML analysts, and supporting merchant developers during API integration.
Safe deployment and human oversight are framed around Law No. 6493, TCMB IT regulations, PCI-DSS and KVKK. Participants design an operational AI workflow and compliance checklist for their own FinTech product.
Who Should Attend?
- Product managers in payments, e-money, digital wallets and open banking
- Merchant onboarding (KYB/KYC), chargeback and customer support teams
- Fraud prevention, risk, compliance and AML analysts
- FinTech operations, business development and integration-support leads
Key Takeaways
- Review merchant applications (KYB) rapidly for business-model, website and document consistency
- Standardise evidence packs and representment narratives for chargeback and dispute cases
- Synthesise transaction histories and open-source intelligence into concise fraud/AML analyst briefs
- Design developer-support and troubleshooting assistants for POS and payment API integrations
- Enforce data-masking and human sign-off rules aligned with TCMB, MASAK and PCI-DSS
Curriculum
AI Map Across Payments and FinTech
- AI opportunities across payment gateways, virtual POS, wallets and embedded finance
- Combining real-time scoring models with LLM-based analyst copilots
- Unit economics, turnaround speed and operational leverage
Merchant Onboarding (KYB/KYC) and Risk Review
- Verifying data across trade registry filings, tax certificates and contracts
- Screening merchant websites, restricted MCC categories and reputational signals
- Preparing structured KYB risk briefs for the onboarding committee
Fraud, AML Investigations and Chargeback Operations
- Building case chronologies for analysts reviewing flagged transactions
- Drafting card-scheme-compliant chargeback representment and evidence packs
- Templates that cut review time on false-positive alerts
Merchant Experience and Developer (API) Support
- Technical support assistants for API docs, webhooks and error codes
- Accurate response flows for settlement, value-date and fee queries
- Analysing merchant feedback to prevent churn
Law No. 6493, TCMB, PCI-DSS and Safe Deployment
- Strict masking rules for cardholder data (PAN), transaction logs and PII
- TCMB IT communiqué and domestic data-residency requirements
- Approved-tool policy and verification checklist for FinTech teams
Other Courses in This Category
-
AI governance for regulated financial institutions in Türkiye: navigating BDDK, SPK, MASAK and KVKK rules on data residency, outsourcing, banking/customer secrecy, AML explainability and audit readiness.
- Live Course
- 5 modules
-
Practical AI for manufacturing enterprises: plant-wide AI roadmaps, OEE and downtime analysis, production and supply planning, technical/maintenance knowledge bases (RAG), and HSE and quality reporting.
- Live Course
- 5 modules
-
Practical AI for retail and e-commerce teams: product catalogue enrichment, conversational shopping assistants, CRM and campaign personalisation, review/return analysis and category operations.
- Live Course
- 5 modules
-
Practical AI for logistics, freight, 3PL and trade teams: bill-of-lading and customs document review, freight tender and spot-quote handling, exception communication, warehouse SOPs and SLA reporting.
- Live Course
- 5 modules
-
Practical AI for power generation, renewables, energy trading, distribution/retail and oil & gas companies: load/yield forecasting, asset maintenance, EPDK regulatory analysis and HSE workflows.
- Live Course
- 5 modules
-
Practical AI for telecom operators and DSPs: customer value management (CVM) and churn prevention, contact-centre and field-tech copilots, NOC incident analysis, tariff campaigns and BTK/KVKK compliance.
- Live Course
- 5 modules
Get in touch
