Course Objective & Scope
In agile transformations, installing ceremonies is easy, whereas sustaining behavioural and cultural change is hard. Grounded in the Agile Coaching competency framework, this programme covers the professional coaching stance, powerful questions, neutral facilitation, switching between mentoring and teaching, team dynamics through the Tuckman and Lencioni models, conflict navigation and managing organisational resistance.
Run with role-plays and real team cases from the organisation, the workshop equips participants with a team maturity assessment, a coaching alliance canvas and a 90-day coaching intervention plan.
Who Should Attend?
- Experienced Scrum Masters and aspiring Agile Coaches
- Agile transformation office and PMO members
- Engineering Managers and group leads supporting multiple teams
- Practical Scrum/Kanban experience and working knowledge of agile are expected
Key Takeaways
- Shift intentionally between coaching, mentoring, facilitating and teaching stances
- Diagnose root team issues by observing maturity stages and team dysfunctions
- Facilitate high-tension retrospectives and conflict sessions while preserving psychological safety
- Address agile resistance at management and stakeholder levels through coaching conversations
- Establish clear coaching agreements with defined boundaries and success signals
Curriculum
Agile Coaching Competency Framework and Coaching Stance
- Coaching, mentoring, facilitation and teaching stances
- Active listening, powerful questions (GROW / ORID) and resisting advice-giving
Team Dynamics, Maturity and Dysfunction Analysis
- Tuckman stages and Lencioni's five dysfunctions of a team
- Team health checks and designing a coaching alliance contract
Advanced Facilitation and Conflict Navigation
- Decision protocols, Liberating Structures and high-impact retrospective design
- Levels of team conflict and facilitating constructive confrontation
Multi-Team Coaching, Leadership Alignment and Systemic Blockers
- Addressing silos, cross-team dependencies and cargo-cult agile patterns
- Coaching middle and senior managers through transformation bottlenecks
Coaching Simulation and Intervention Plan Workshop
- Live coaching role-play on challenging team and stakeholder scenarios
- Building a 90-day Agile Coaching intervention plan for an internal case
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