Course Objective & Scope
After general AI awareness training, employees often struggle to translate what they learned into specific prompts for their own role. This workshop-driven programme brings business units together to break down weekly and monthly tasks and turn the highest-leverage scenarios into standardised prompt templates.
Each team builds a function playbook complete with input templates, system/user prompts, sample outputs and quality checks. By the end of the programme, the organisation has a role-based task and prompt library ready to publish on SharePoint, Notion or its enterprise AI workspace.
Who Should Attend?
- Functional leads and business unit managers across sales, HR, finance, marketing, operations and procurement
- Internal AI Champions and process owners
- Digital transformation, L&D and organisational development teams
- Prerequisite: basic hands-on experience with an enterprise AI assistant
Key Takeaways
- Deconstruct role workflows and prioritise tasks suited to AI assistance
- Write modular prompt templates with clear placeholders, constraints and examples
- Test and refine prompts against real business cases and edge inputs
- Define mandatory human checkpoints and data-privacy rules for each scenario
- Set up a governance model to maintain and grow a shared corporate prompt library
Curriculum
Role and Task Decomposition: Selecting High-Impact Scenarios
- Breaking workflows into tasks and prioritising with a time-versus-risk matrix
- Separating full automation, assistant co-work and human-only decisions
Designing Modular, Reusable Prompt Templates
- Template anatomy with variables, output schemas and evaluation rubrics
- Refactoring vague prompts that produce inconsistent results
Function-Specific Scenario Workshop
- Building use cases for sales/marketing, finance/procurement and HR/operations
- Designing multi-step chained prompt flows
Testing, Quality Assurance and Safety Checkpoints
- Cross-testing with peers and measuring output consistency
- Scenario-specific data masking and verification checklists
Corporate Prompt Library Governance and Rollout
- Cataloguing, tagging, ownership and review cycles
- Team adoption rituals and sharing winning workflows
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