Course Objective & Scope
Sustained pressure, back-to-back organisational changes and shifting targets often lead to cognitive overload and reactive decisions. This programme treats resilience not as passive endurance, but as the capacity to appraise stressors accurately, manage energy and recover effectively after setbacks. Topics include cognitive reframing (Seligman's ABCDE model), circle of control versus concern, cognitive load management and team-level buffering routines.
Participants map pressure triggers in their work environment, define early warning signals and build a practical recovery and sustainable performance plan for themselves and their teams.
Who Should Attend?
- Managers and team leads navigating heavy delivery pressure and organisational change
- Operations and technology teams handling incidents, escalations or transformation projects
- Employee wellbeing, leadership development and HR business partner teams
- Professionals looking to maintain decision quality under pressure
Key Takeaways
- Spot automatic thought traps under stress and reframe them using the ABCDE model
- Redirect energy from outside concerns to concrete actions within the circle of control
- Monitor cognitive load and early burnout signals in oneself and the team
- Run team decompression and recovery routines after intense project cycles or crises
- Build a personal resilience and boundary management plan
Curriculum
What Resilience Is and Is Not in a Performance Context
- The myths of toxic positivity and limitless endurance
- Stress response, cognitive narrowing and its impact on decision quality
Cognitive Reframing and the Circle of Control
- Analysing activating events, beliefs and consequences (ABCDE model)
- Overcoming catastrophising and all-or-nothing thinking traps
- Separating control, influence and concern
Cognitive Load, Energy and Boundary Management
- Renewing physical, mental and emotional energy reserves
- Setting boundaries and micro-recovery habits in an always-on culture
Team-Level Resilience
- The leader's buffering role and transparent communication in uncertainty
- Blameless debriefs and load-sharing after setbacks
Personal and Team Recovery Plan Workshop
- Mapping early warning signals and pressure triggers
- Drafting a sustainable work and recovery protocol
Other Courses in This Category
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Understanding change resistance through Bridges' transition model, SCARF threat/reward triggers, the change curve and Immunity to Change mapping; managers build a team change map for a real transformation.
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Translating Carol Dweck's growth mindset into team habits through hypothesis-driven experiments, safe-to-fail probes and blameless retrospectives; participants design a practical team learning sprint.
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Stakeholder segmentation, change narrative (Why-What-How-WIIFM), two-way communication cadences and tough-Q&A preparation during transformations; participants leave with a complete change communication plan.
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Addressing job-replacement anxiety, task-level job crafting, turning shadow AI into safe adoption and building an AI Champions network; participants design an employee-centric AI adoption roadmap.
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Unlearning outdated habits, Korn Ferry/Burke learning agility dimensions and rapid learning loops in unfamiliar situations; participants leave with a personal adaptation plan and a 30-day learning sprint.
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