Model Online / On-Site
Duration
Modules 5 modules

Course Objective & Scope

When it is unclear who owns a decision, topics roll from meeting to meeting and decisions that are made never turn into action. The programme covers decision roles with RAPID and DACI, decision speed through the one-way versus two-way door distinction, consent-based decision making and disagree and commit, the decision log, and action tracking in an owner-date-output format.

Teams analyse real decisions that recently stalled and design a decision protocol and action follow-up rhythm that fits their context.

Who Should Attend?

  • Leadership teams and department managers
  • Team leads and project managers
  • Committee and steering board members
  • PMO and strategy office staff

Key Takeaways

  • Define recommend, agree, input, decide and perform roles for a decision
  • Classify decisions by reversibility and impact
  • Choose the right decision method for the issue
  • Keep a decision log and action list in a standard format
  • Track action closure rates through a follow-up rhythm

Curriculum

The Cost of Decision Ambiguity
  • Recurring debates and delayed decisions
  • Analysing examples of stalled decisions
Decision Rights: RAPID and DACI
  • Defining roles and the single decider principle
  • Levels of delegation
Decision Types and Method Selection
  • One-way and two-way door decisions
  • Consultative, consent and unanimous decisions
  • Disagree and commit
Decision Log and Action Format
  • Decision log template and rationale capture
  • Actions with owner, date and concrete output
Follow-up Rhythm and Decision Protocol
  • Action review cycle
  • Writing the team decision protocol

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