Course Objective & Scope
When it is unclear who owns a decision, topics roll from meeting to meeting and decisions that are made never turn into action. The programme covers decision roles with RAPID and DACI, decision speed through the one-way versus two-way door distinction, consent-based decision making and disagree and commit, the decision log, and action tracking in an owner-date-output format.
Teams analyse real decisions that recently stalled and design a decision protocol and action follow-up rhythm that fits their context.
Who Should Attend?
- Leadership teams and department managers
- Team leads and project managers
- Committee and steering board members
- PMO and strategy office staff
Key Takeaways
- Define recommend, agree, input, decide and perform roles for a decision
- Classify decisions by reversibility and impact
- Choose the right decision method for the issue
- Keep a decision log and action list in a standard format
- Track action closure rates through a follow-up rhythm
Curriculum
The Cost of Decision Ambiguity
- Recurring debates and delayed decisions
- Analysing examples of stalled decisions
Decision Rights: RAPID and DACI
- Defining roles and the single decider principle
- Levels of delegation
Decision Types and Method Selection
- One-way and two-way door decisions
- Consultative, consent and unanimous decisions
- Disagree and commit
Decision Log and Action Format
- Decision log template and rationale capture
- Actions with owner, date and concrete output
Follow-up Rhythm and Decision Protocol
- Action review cycle
- Writing the team decision protocol
Other Courses in This Category
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Productive Conflict: Turning Disagreement into Better Decisions
Separating task from relationship conflict, Thomas-Kilmann conflict modes, psychological safety, interest-based negotiation and structured debate techniques such as pre-mortems, practised by managers on real cases.
- Live Course
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Team Norms and Working Agreements
Making implicit team norms explicit, writing working agreements on communication, decisions, meetings and availability, and keeping them alive through retrospectives; teams leave with their own charter and agreements.
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Hybrid and Asynchronous Collaboration for Distributed Teams
Async-first operating principles, written decision documents (RFC/ADR), channel SLAs and hand-off protocols for hybrid and distributed teams; participants build their own hybrid team playbook and communication matrix.
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Cross-Functional Collaboration for Managers and Team Leads
Stakeholder mapping, RACI/DACI and interface agreements to align goals, roles and hand-offs across functions; managers and team leads leave with a shared team charter for a real cross-functional initiative.
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Facilitation Skills for Managers and Workshop Leaders
Core group facilitation skills: diverge-converge flow, Liberating Structures, gradients of agreement, difficult group dynamics and online facilitation, practised in an observed facilitation practicum with feedback.
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Effective Meeting and Workshop Design
Meeting audits, purpose-outcome-agenda design, meeting types, asynchronous alternatives and workshop flow planning; teams redesign one of their existing meeting rhythms into a ready-to-use plan.
- Live Course
- 5 modules
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