About the Course
Every successful project starts with accurately understanding real business problems and translating them into clear solutions that engineering teams can deliver. This foundational course covers the end-to-end role and responsibilities of a business analyst from initial project inception to go-live.
Through practical exercises, participants learn stakeholder mapping, requirement elicitation via interviews and workshops, basic process and use-case modeling, BRD documentation, and User Acceptance Testing (UAT) coordination.
Target Audience and Prerequisites
- Aspiring and junior business analysts or professionals transitioning into a business analysis role
- Subject matter experts (SMEs), project coordinators, and QA specialists collaborating on requirement definition
- No prior business analysis or technical prerequisites are required
Key Takeaways
- Core BA Methodology: Understand the business analyst's role across Waterfall and Agile
SDLCmodels and coreBABOKconcepts - Stakeholder and Elicitation Skills: Uncover unspoken needs through structured interviews, workshops, and observation
- Clear Documentation: Write well-structured
BRDs,Use Cases,User Stories, and workflow diagrams - Solution Validation: Prepare acceptance criteria and coordinate
UATto ensure the delivered solution meets business needs
Curriculum
Introduction to Business Analysis: Role, Competencies, and Lifecycle
- Defining the business analyst role, value proposition, and the
IIBA BABOKCore Concept Model (BACCM) - How business analysis operates across Waterfall and Agile/Scrum software development lifecycles (
SDLC) - Problem statement definition, root-cause exploration, and project scoping
Stakeholder Analysis and Requirement Elicitation Techniques
- Identifying stakeholders, plotting the Power/Interest grid, and building a
RACImatrix - Core elicitation techniques: structured interviews, facilitated workshops, surveys, document analysis, and job shadowing
- Asking probing questions, active listening, and confirming elicitation results with stakeholders
Requirement Types, Visual Modeling, and Documentation
- Categorizing business, stakeholder, functional, and non-functional (
NFR) requirements - Visual modeling essentials: process flowcharts,
Use Casedescriptions,User Stories, and low-fidelity wireframes - Authoring a clear
BRD(Business Requirements Document) and prioritizing scope with the MoSCoW method
Requirement Validation, Traceability, and UAT Coordination
- Reviewing requirements for clarity, securing stakeholder sign-off, and handling change requests
- Understanding requirement
traceabilityfrom business objectives down to test scenarios - Planning User Acceptance Testing (
UAT), writing acceptance test scripts, and evaluating post-launch outcomes
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