Model Online / On-Site
Duration
Modules 5 modules

Course Objective & Scope

Human conversational turn transitions happen in roughly 200–300 milliseconds; if a voice assistant cuts the user off during a mid-sentence pause to think, or waits two seconds before replying, conversational rhythm collapses. This specialised course covers turn-taking algorithms and end-to-end latency engineering.

Participants combine acoustic Voice Activity Detection (Silero VAD) with semantic end-of-turn prediction models, implement echo cancellation, false-barge-in suppression, sentence streaming and speculative execution, and deliver a comprehensive latency and quality measurement plan.

Who Should Attend?

  • Senior engineers building voice assistants and contact centre AI
  • Speech processing, audio signal and real-time systems developers
  • Technical leads accountable for voice interaction quality
  • Prerequisite: Python and hands-on experience with voice AI pipelines (STT/LLM/TTS or S2S)

Key Takeaways

  • Combine acoustic VAD with semantic endpointing models that judge whether a thought is complete
  • Prevent premature cut-offs when callers pause while dictating numbers, addresses or complex thoughts
  • Distinguish backchannels ('uh-huh', 'right') and background noise from genuine barge-in interruptions
  • Instrument and optimise the millisecond budget across VAD, STT, LLM TTFT, TTS TTFB and network transport
  • Reduce perceived latency using speculative execution and conversational micro-acknowledgements

Curriculum

Conversational Dynamics and the Millisecond Budget
  • Human turn-taking, mid-utterance pauses and overlap mechanics
  • Decomposing Voice-to-Voice latency across every pipeline stage
Acoustic VAD and Semantic Endpointing
  • Tuning Silero VAD thresholds and the limits of silence-only detection
  • Lightweight turn-detection models using transcript and prosody cues
Smart Barge-In and False-Interruption Suppression
  • Acoustic Echo Cancellation (AEC) to stop the agent interrupting itself
  • Separating listener backchannels ('uh-huh', 'okay') from true interruptions
TTFT / TTFB Optimisation and Speculative Execution
  • Prompt caching, fast model routing and streaming first clauses to TTS early
  • Speculatively firing RAG/API lookups before final end-of-turn confirmation
Perceived Latency Design and Measurement Plan
  • Natural conversational acknowledgements and expectation setting
  • Benchmarking turn-taking error rates and p50/p95 latency on recorded calls

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