Model Online / On-Site
Duration
Modules 5 modules

Course Objective & Scope

Many business-unit needs do not require a full software project; a well-designed no-code assistant or smart database app can solve in hours what would otherwise wait weeks in a backlog. This course teaches how to build working business tools without code using Custom GPTs, Claude Projects, Gemini Gems, Notion AI, Airtable AI and simple form-to-assistant flows.

Participants pick a recurring problem from their department, build a working prototype with system instructions, reference documents and sample inputs, and test it with peers. Clear boundaries are set to prevent shadow IT and decide when a tool should move to engineering.

Who Should Attend?

  • Business specialists and managers who want to build quick internal solutions
  • Operations, customer experience, HR and marketing teams
  • Process improvement leads and AI champions
  • Prerequisite: no coding needed; basic familiarity with AI assistants is enough

Key Takeaways

  • Translate a business problem into inputs, rules, knowledge sources and outputs for a no-code app
  • Build a document-grounded custom assistant in Custom GPTs, Claude Projects or Gemini Gems
  • Configure smart classification, summarisation and autofill fields in Airtable and Notion AI
  • Test the prototype against edge-case inputs and harden its instructions
  • Apply a checklist covering data privacy, access permissions and handover criteria to IT

Curriculum

The No-Code AI Landscape and Use Cases
  • Chat-based, document-based and table-based no-code tools
  • Which problems suit no-code and which need software engineering?
Designing Custom Assistants (Custom GPTs, Gems, Projects)
  • Writing system instructions, role definitions and output templates
  • Preparing and structuring reference documents
Smart Tables and Workspace Apps
  • Auto-summarising, tagging and action extraction in Notion AI and Airtable AI
  • Moving from form submissions to structured records
Prototyping and User Testing
  • Building a working mini-app on a department use case
  • Robustness testing with faulty and unexpected inputs
Sharing, Security and Governance Boundaries
  • Permissions, preventing data leakage and version tracking
  • Team user guide and IT handover checklist

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